These top three sites are where customers are most likely to see or click to learn more about your business, so this is where you need to focus your efforts to increase your ratings. You should also prioritize the sites that came up when you searched for your business name, in particular. Typically, people who organically search for reviews of your business fall into one of three groups: They are interested in using your product or service and want to confirm that other people have had a positive experience They are interested in working for you and want to confirm that it is a good place to work They've used your product or service before and been very disappointed.
So now they're looking for a place to publicly complain There's not much you can do (other than do a good job in the first place image masking service and respond courteously to comments) about people in group three, but you want to make sure that your criticisms don't drive people away from group one or two. . How to get reviews Now that you have a list of target sites, you need to start asking your customers to review them. The most effective way to do this is to find ways to make it an automated process for you, and an easy request for your customers. Here are some ideas that work for different business models: Email them Do you send a thank you email to customers after they complete a service or make a purchase?
This is a good place to embed a link to the review site and ask your customer to provide a review. Use a popup on your website If you have an online business, or offer your service through your website, why not add a pop-up after a positive transaction? At HostGator, the company I work for, we offer 24/7 live support via online chat. When we successfully resolve an issue and the customer is happy, we play a pop-up asking if they would mind giving us a review on Google+. how to get positive reviews online Give an iPad If you're a physical location like a restaurant, nail salon, or hardware store, you might want to have an iPad handy and add the various review sites to your home screen.